Do you enjoy making people feel welcome and creating memorable guest experiences? We’re looking for a friendly, organized, and dependable Front Desk Agent to be the welcoming face of White Point Beach Resort.

As a Front Desk Agent, you’ll help ensure every guest enjoys an exceptional stay by providing outstanding service from arrival to departure.

What you’ll do:

• Welcome guests and manage check-ins and check-outs.
• Process reservations and payments using our reservation system.
• Share information about the resort, local attractions, and amenities.
• Respond to guest requests and resolve concerns with professionalism and care.
• Communicate effectively with housekeeping and other resort departments.
• Help promote resort experiences, dining, and amenities.
• Maintain accurate records and follow established front desk procedures.

We’re looking for someone who:

• Has excellent customer service and communication skills.
• Enjoys working in a fast-paced, team-oriented environment.
• Is organized, dependable, and able to work independently.
• Has basic computer and cash-handling skills.
• Previous hospitality experience is an asset, but transferable customer service experience will also be considered.
• Can work flexible shifts, including evenings, weekends, and holidays.

Ready to join us? We’d love to hear from you! Please send your resume and cover letter to [email protected].