You have questions, we have answers. If you can’t find what you’re looking for, please get in touch and we would be happy to help.
General FAQs
Is White Point open year round?
It sure is! White Point offers an abundance of recreational activities for each of the four seasons. Our beach is a great place to be in the middle of the summer, but sitting by the fireplace with a hot drink in hand is a great place to be on a snowy winter’s day as well.
Where is everything located at White Point?
All our accommodations and resort activities are stretched out across our property. Check the resort map to see where everything is!
Where did the bunnies come from?
Wild bunnies seem to have always lived in and around White Point and many years ago, a few domestic bunnies escaped to join their wild cousins. While they have sufficient food sources here at the beach (they love clover, rose hips, and hostas), we have always encouraged our guests to feed them, giving the bunnies a good reason to stick around. Bags of complimentary bunny food are always available at the front desk.
Does the beach change with the seasons?
Dramatically! Our full sand beach gives way to an incredible cobblestone beach in the winter months. An incredible 4 – 5 feet of sand washes in and out with the changing of the seasons.
Do you allow pets?
We do! White Point allows cats and dogs in our White Point Rooms and some cottages. While outside, all pets must be on a leash, and we ask that you please clean up after them. A nominal fee of $25 plus tax per stay is applicable. Please do inform us if you will be bringing your pet upon making your reservation.
Do you have playpens for infants?
For your convenience, we have ‘Pack and Play’ playpens available. When you make your reservation, please be sure to let us know if you would like one added to your reservation and ready for your arrival. Please note: we do not have cribs available at White Point.
Do you have on-site laundry facilities?
Yes, there are laundry facilities located on property in the Guest Laundry which is open year-round. Laundry detergent is available at the front desk. White Point Vacation Club units have their own washers and dryers.
Are guests permitted to bring their own portable BBQ for personal use?
The use of a personal BBQ, propane stove, or propane flat top, is not permitted on property.
Does White Point have a shuttle service for guests?
Guest Services can transport guests back to their accommodations on property and within White Point Estates & Vacation Homes. If you require transportation off property, please ask the Front Desk to call a taxi service.
What activities are available for kids?
White Point is a kid’s paradise! We have a full recreation schedule year-round that offers arts and crafts, games, stories, face painting, movies, bonfires on the beach, and much more. There are also indoor and outdoor swimming pools, a hot tub, games room, beach volleyball, tennis courts, a boathouse with kayaks, canoes, paddleboats, and surfboards, and bicycle rentals. (Please note that some of these options are seasonal.)
Do you offer babysitting services?
While we hope you enjoy your stay with your family, we do not provide babysitting services. However, the bunnies make for great attention keepers!
Is there entertainment at White Point?
Yes, White Point has live entertainment daily from 7:00 p.m. to 10:00 p.m. in our cozy Founder’s Lounge. All are welcome and there is no cover charge!
Is there anywhere to shop in the area?
You can purchase souvenirs, clothing, and books from a collection of more than 65 artists at our resort Gift Shop. The towns and villages along the South Shore are known for their quaint streets lined with boutiques and cafés. The nearby town of Liverpool is home to a good variety of shopping options. The Front Desk would be happy to point you in the right direction!
What is the ocean water temperature in the summer months?
The temperatures in June and July are generally between 8-12 ℃ (46-55 ℉), and in August and September between 12-18 ℃ (55-64℉). If you wish to swim for a long period of time, we would recommend the freshwater lake on our property or the indoor or outdoor pool.
Do you have beach towels and beach chairs available?
We have towels available from the indoor pool deck. However, they are not beach towels – you may want to bring one from home for your stay. We have loungers on the pool decks and out around the property on the lawns, but due to the changing tide levels we are not able to have them on the beach itself.
What is White Point like during the winter?
It’s utter bliss. The surf pounds harder and the white sand is gently washed away, leaving behind a stone beach. Occasionally we are blessed with a winter that gives us enough snow to snowshoe and ski on the Golf Course.
How long does it take to drive to White Point?
Digby Ferry onboard the Fundy Rose: – 2 hours
Halifax: – 1.5 hours
Halifax International Airport: – 2 hours
Is the lake freshwater?
Yes, Dogget’s Lake is a freshwater lake.
Does the Beach Pond have fish?
Doggett’s Lake has small fish (minnows), but no fish for angling. However, Five Rivers Tidal Estuary offers great fishing, especially in the spring with sea trout.
How many people work at White Point?
There are approximately 200 people that work at White Point, we are the largest private-sector employer in our area.
Is Wi-Fi available?
For your convenience, we have complimentary Wi-Fi service throughout the property. Please note, the strength of the service can be inhibited by weather, number of devices connected at the same time on property, and your own devices. We invite guests to refrain from live-streaming of movies, and use it minimally while you are here – you are after all, on vacation! If you require reliable internet access, please drop by the Front Desk to use our Guest Computer which is a hardwired Internet connection.
What currencies do you accept?
As we are located in Canada, our currency is Canadian Dollars. We do accept all major credit cards and debit cards.
Accommodations FAQs
Can I check the availability for my preferred dates/ accommodations?
You certainly can! Just drop over to the Booking section of our website. Please note however that our Vacation Homes, and a couple of other cottages are bookable only by calling us at 800.565.5068 ext 1.
What time can I check-in? What time is checkout?
While Vacation Homes have a check-in of 4pm and check out of 10am, all other accommodations have a check-in of 4pm and check-out of 11am. Arriving early? You are welcome to enjoy our recreation facilities and programs. Please note, late check-out times may result in additional fees. To confirm your check-in/out times, check your confirmation letter.
What is your cancellation policy?
For stays of less than 5 nights (not including reservations in July and August):
We require notice of cancellation 72 hours before 3:00pm of your scheduled day of arrival. Cancellations made within 72 hours, including not showing up on your arrival date, shall result in a forfeiture of your deposit or form of guarantee.
For stays of 5 nights or more:
We require notice of cancellation 30 days before 3:00 pm of your scheduled day of arrival. Cancellations within 30 days, including not showing up on your arrival date, shall result in a forfeiture of your deposit or form of guarantee.
For July, August, and holiday reservations:
If your stay includes July, August, Christmas Day, New Year’ s Eve, Heritage Saturday or Sunday, Labour Day Saturday or Sunday, Easter Saturday or Sunday, Thanksgiving Saturday or Sunday we require notice 7 days before 3:00pm of your scheduled day of arrival. Cancellations made within 7 days, including not showing up on your arrival date, shall result in a forfeiture of your deposit of form of guarantee.
Is there a minimum night stay?
Typically, throughout the year all of our accommodations have a minimum 2-night stay on weekends (Friday & Saturday). There are sometimes one-night Saturday night stays available – please call us to inquire at 1-800-565-5068.
During July and August, there is a minimum 2-night stay within our 1 – 8 bedroom cottages. If you don’t see availability for your preferred accommodations, please reach out and we can see what we can make happen for you!
What is your deposit policy?
When you make your reservation, the following deposits apply:
For reservations of one to four nights, we require a one-night deposit including tax.
For reservations five nights or more we require ½ of the stay including tax.
When I book through online booking sites like Expedia and Booking.com, am I booking directly with White Point and getting a better rate?
No. When you book with these companies, you are booking with them, not directly with us. These companies have limited access to our accommodations, so to get the best room for your needs it’s always best to contact us directly. When you book directly with us you’ll get the same rate offered by these third-parties but you’ll also support us as an independent local business.
Are the oceanfront cottages open during the winter?
Yes, our oceanfront cottages are open in the winter and are fully winterized with either propane or wood-burning fireplaces and stoves for the ultimate cozy hideaway. The resort stays open all year, and we continue to offer events and entertainment through all four seasons!
What amenities are available in your accommodations?
All our accommodations feature flat-screen TVs (with the exception of the Glomes), DVD players, mini-fridges, microwaves, alarm clocks, coffee makers, irons and ironing boards, hairdryers, and toiletries. Most cottages have either a separate living room or living area and fireplaces or wood stoves. All have a phone with complimentary Wi-Fi access. All units have a patio or deck. Our White Point Vacation Homes have full kitchens and dining facilities as well as a washer and dryer.
What facilities are included in my room rate?
The majority of facilities and recreation programs are included in your room rate. There are additional fees for golf and spa treatments. Meals are not included, but we offer several excellent meal plan options.
Does White Point have non-smoking rooms?
All of our accommodations are strictly non-smoking.
Does White Point offer wheelchair accessible rooms?
Yes, White Point has wheelchair-accessible rooms within the Main Lodge and throughout the resort. If you require one of these rooms, please make your request when booking your reservation.
Do cottages have fireplaces?
All cottage accommodations have either a propane or wood-burning fireplace or a wood stove. Wood is provided complimentary with your stay.
Do you have any accommodations with kitchenettes?
Yes – our Cottage Colony and Vacation Rentals and Cottage 55 on the edge of the ocean all have full kitchens, equipped with everything from forks and knives to dishcloths and placemats. Our Lakeside Glomes have a kitchenette, small convection oven and BBQ. All guest rooms and cottages within the resort also have a microwave oven and mini-fridge for your convenience.
Do I need an adaptor for the power outlets?
White Point has 110 wattage, which means if you live within North America you will not require an adapter. If you are from outside North America, you may need an adapter for electrical devices such as a razor.
Do accommodations have BBQs?
There are BBQs on the decks of our Vacation Homes, Cottages and Lakeside Glomes, however, Oceanfront, White Point, and Riverside Cottages and guest rooms do not have BBQs. The use of a BBQ on the Main Resort property is not permitted. Please review your confirmation letter upon receipt if you need further clarification, as it will indicate clearly if you are in a unit in which BBQs are permitted.
Dining FAQs
Can you accommodate my food allergies?
When ordering food, please inform your waiter and arrangements will be made to accommodate your needs. If there are very specialized ingredients you require, please contact the dining room before your visit.
Wedding FAQs
Can we have our wedding ceremony on the beach?
Due to tides, uneven surfaces and related safety concerns, we are not able to host wedding ceremonies on the sand beach itself. However, we can host your ceremony on the lawn in front of the Ocean Lodge, with the Atlantic Ocean as your backdrop!
How much does it cost to host an outdoor ceremony?
Our outdoor wedding ceremony fee is $6500.00 plus 15% HST, and is available to couples hosting their reception on site. This includes an oceanside ceremony and rain location, setting up and dismantling of chairs with a centre aisle, a sound system with a corded microphone, and a technician to play your music (via a playlist on a device with a standard headphone jack).
Where else can we host our ceremony at White Point Beach Resort?
We have additional lawn space beside the lake, adjacent to Lakeside Hall – and for smaller weddings, there is the option to use Crow’s Nest, or even inside your accommodation. In the event of inclement weather, your reception space, (or a portion of it) can be used for your ceremony. We will set the room for a ceremony, and reset for dinner while you’re getting pictures done.
Do you make the arrangements for an Officiant?
We can provide contact information for local ministers and Justices of the Peace. However, these are very personal arrangements that should be made directly by the engaged couple.
How many people can White Point accommodate for a wedding reception?
With more than 7,200 square feet of meeting and indoor event space, we are able to offer you a variety of locations to host your reception at White Point Beach Resort. From our spectacular Atlantic Room or Lakeside Hall, our banquet space can accommodate everything from an intimate gathering to a full, sit-down dinner for 180.
Where can we host our reception?
Your reception can be held in the Atlantic Room or Lakeside Hall. Venue rental varies by season. Please ask your coordinator for more detail as seasonal minimums may apply.
Do you provide decorating services?
White Point is not able to provide decorating services for your event, but we’re happy to provide you with contact information for decorators in our region.
Due to fire regulations, we do not allow the following: taper candles and/or taper style slim candlesticks, candelabra (free standing or tabletop), or any kind of candle on window sills. All decorations must be authorized for use by a member of our Event Services Team and we reserve the right to refuse use of any decorations that have a potential to cause property damage or fire/health risk.
What kind of meals can be accommodated?
Sit-down plated dinners or buffets can be accommodated with a variety of menu choices. We also offer an extensive hors d’oeuvres menu should you prefer a stand up reception. Please note however, all food and beverage must be catered by White Point Beach Resort. The only exception would be your wedding cake, which we know you will have likely picked out from your favourite bakery.
Do you provide menus for children?
We recognize that little ones are an important part of the day. Please refer to the “Kids’ Stuff” page in our menu, with entrees such as chicken fingers and fries, hamburgers, that will tempt their taste buds. We’ll work with you to choose one selection to be offered for your young guests!
Can we stock and operate our own bar, or provide our own wine?
All of White Point’s banquet spaces are licensed areas, therefore you would not be able to supply your own alcohol for an event.
How late can the bar stay open?
The bar can stay open until 12:00am.
Can we have fireworks or drone photography at our event?
Fireworks (including sparklers) and drone photography are not permitted on the property.
Can we have a bonfire during the evening?
You may certainly enjoy our bonfire area during your event, but remind you that all outdoor activities must be wrapped up by 11:00pm. Any group activities must be planned with your White Point contact’s knowledge and maintained within the designated spaces.
Do you offer overnight accommodations?
Your guests are invited to stay with us at White Point Beach Resort. We have a two-night minimum booking policy for accommodations and suggest putting in a “room block” as soon as possible to ensure availability.
Is a deposit required?
A non-refundable deposit of $2,500 is required to confirm your date. A second deposit will be required 12-6 months in advance of your wedding, depending on the date of booking and season. The full projected balance is due two weeks prior to your wedding date. These amounts will be credited to your final bill. Any remaining balance will be due upon check out from the resort.
Is there a minimum purchase requirement?
Yes, White Point requires a minimum food purchase of $58 per person, prior to taxes and taxable service charge. For all bars, there is a minimum sales requirement of $1000 prior to taxes and taxable service charge, per location. Set-up, labour, and room rental fees will not apply if these minimums are met.
Are there any other fees that we should be aware of?
SOCAN and Re:Sound Licensing Fees:
Two organizations in Canada levy fees for all events in which music or entertainment are employed. Both organizations are governed by the Copyright Board of Canada and White Point is bound to collect these fees and remit them quarterly. Fees for both, plus applicable taxes, will be automatically applied to your invoice.
Can you accommodate our rehearsal party?
Absolutely! We are happy to help host any or all of the festivities associated with your wedding. Some of our more popular rehearsal party ideas include a BBQ and mussel bake at one of our outdoor waterside fireplaces, a planked salmon buffet, or an hors d’oeuvres reception in one of our banquet rooms.
Does White Point have a honeymoon suite?
There are several accommodations at White Point that our guests call honeymoon suites. The most popular locations for romance are our Oceanfront Treehouses, Lakeside Glomes, Ocean Club and Cottage 12, a one-bedroom oceanfront cottage with a fireplace, a whirlpool bath and a 4-poster bed.
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