Bar Manager

Reporting to the Food & Beverage Manager, this position is responsible for the maximization of Food & Beverage profitability by providing the highest quality of service in an atmosphere relaxed and comfortable for the guests.  If the expectations of the guest are not met this person will promptly address any problems with the quality of food, beverages or services.    This position is also responsible for but not limited to the effective management and leadership of Bar and Lounge service staff in such a way as to minimize labor costs and maximize sales while attaining excellent customer service and promoting a superior company image.

Must legally be able to work in Canada.

The main responsibilities of this job include:

Ensures strict adherence to the highest possible standard of service in the Founder’s Lounge area by:

• Support the F&B Manager in inventory management
• Ensure bar is correctly staffed to deliver excellent service and maximize sales
• Responsible for daily opening and closing procedures
• Responsible for daily direct oversight of the floor during designated dining room meal periods to ensure quality service is being delivered by all staff – Main focus that is supported by the training aspect of the position
• Ensure all front of house cleaning duties have been satisfactorily completed
• Maintaining high service standards in all areas of the operation
• Communicating guest needs and promoting guest recognition
• Implementing new procedures as required
• Developing the cocktail list
• Monitoring food quality
• Possessing good knowledge of wine, beers and spirits
• WSET level two a distinct advantage.
• Must be knowledgeable in the preparation and service of Cocktails
• Act as manager on duty

Promotes open and positive communication by:

• Attending staff meetings
• Maintaining awareness of in-house guest counts
• Ensure staff read log books daily
• Maintain & control of the dining room reservation floor plan
• Liaison with other departments
• Professional conduct at all times, including interactions with other staff members

Assists in the promotion and planning of events and/or large groups by:

• Responding to incoming inquiries
• Develop a strong rapport with clients to inspire confidence and build repeat business
• Record and coordinate specific details of all events through Banquet Event Orders

Assists in the planning and organization of the efficient administration of the Bar by:

• Reporting any equipment/supply issues to the F&B Manager &/or F&B Assistant Manager
• Ensuring the bar exceeds guest expectations
• Ensuring HR issues are brought to the attention of the F&B Service Manager &/or F&B Assistant Manager to be addressed
• Maintaining a professional relationship with the management and staff

Assists in the development and implementation of training and development programs for all service staff by:

• Ensuring ongoing team development for line staff
• Coordinating and completing service training for all staff, both established and new to ensure prescribed service levels as adhered to
• Identifying training tools
• Disciplining staff as required
• Ensuring uniform standards are met
• Conducting pre-shift staff meetings as requested
• Provides input to the FBM for all front of house reviews

Monitors expenses with particular emphasis on labour costs control and promptly reports excesses to the Food and Beverage Manager &/or F&B Assistant Manager by:

• Controlling labour cost to keep in line with projected budgets by ensuring that the appropriate number of people are scheduled, and that those employees are cut from the floor at the appropriate times.
• Monitor breaks and spillage
• Helps perform ordering and inventory with the Food & Beverage Manager &/or F&B Assistant Manager

Demonstrates leadership in workplace safety for both staff and customers while responding effectively to all emergency situations by:

• Remaining alert in respect to guest and employee security
• Overseeing the correction of problems associated with potential safety hazards

Assists in the initiation of promotional activities designed to meet and exceed revenue budgets in each area by:

• Promoting suggestive selling
• Being aware of local events
• Training staff in “in-house” promotions and ensuring they advise guests

A successful candidate would meet the following requirements:

• At least one year of related work experience
• Knowledge of basic sanitation controls and purpose and use of cleaning supplies
• Must possess excellent customer service skills
• Must be computer literate. Preferred candidate will have previous experience with food and beverage management software, Microsoft Word and Excel
• Strong verbal and written communication skills
• Detail-oriented and works with a high degree of accuracy
• Ability to multi-task in a fast-paced environment
• Must be extremely responsible with integrity and ability to maintain confidentiality and discretion
• Must have F&B Server, Food Handlers & Serve Right Certifications
• Tourism Supervisor, Tourism Trainer, Wine Server/Sommelier, Cicerone courses preferred
• WHMIS

Apply Now:

Qualified interested applicants are invited to submit resumes via email to [email protected]

Benefits:

This position includes a comprehensive benefit package and uniform allowance. From single subsidized staff accommodation to use of our recreation facilities to discounts in the Dining Room, there are many perks to working at White Point, than simply being at the beach every day. Check out our White Point Employee Program.

White Point Beach Resort is an equal opportunity employer committed to hiring a diverse workforce. WPBR is also committed to providing accommodations for people with disabilities. Upon request by the applicant, accommodation will be provided in all parts of the hiring process