
Our Staff
Bios
of Key Personnel
Doug Fawthrop,
Innkeeper and Managing Director
Danny Morton, Resort Manager
Alana Hirtle, Conference Services
Karen Crowell, Front Office Manager
Johnny Fisher, Engineering Supervisor
Sam de Ruyter, Director of Leisure Services
Pam Miles, Executive Housekeeper
Anne Stevens, Director of Sales
Alan Crosby, Executive Chef
Dan Tanner, Sommelier, Food and Beverage Manager
Doug
Fawthrop, Innkeeper and Managing Director
With
a business background in tourism marketing and product development
Doug arrived at White Point in 1975 as General Manager, to work
with H.B. Elliot who had been managing White Point Beach Lodge
since the early 1930s. At the time the operations was seasonal,
catering to the traveling public with 69 rooms and cottages. Over
the next three decades, the property expanded to its present capacity
of 160 bedrooms; has been a year-round operation for 20 years
now and Doug has been working to expand the awareness of this
popular Nova Scotia resort regionally, nationally and internationally.
He has done this by initiating the ISO-based services programming,
and is continuously
challenging the property and staff to increase guest programs
and services.
Doug has also been responsible for
the ongoing operation of White Point Estates, a real estate development
adjacent to the resort, providing residents with access to all
resort facilities. In 1997 he expanded the brand to add White
Point Tours to provide ground transportation and charter services
and three years later, added White Point Vacations to attract
more travelers to Nova Scotia and Atlantic Canada. In his continuing
efforts to create new ways to experience the property, the White
Point Vacation Club was introduced. It's aim is to provide a "vacation
ownership" option to guests. Doug is currently preparing
to introduce a fractional ownership program for the Resort and
is actively involved in the long term planning and development
for each of the companies.
Doug is a hospitality enthusiast.
He really believes that guest service is an admirable vocation.
He is totally dedicated to White Point and his staff. He is a
very active industry volunteer having served with many industry
organizations such as first chair of the Nova Scotia Tourism Partnership
Council, executive positions with the Tourism Industry Association
of Nova Scotia, president of the South Shore Tourism Association
and currently chair of the Destination Southwest Nova Association.
Doug is very proud to be the Innkeeper of White Point Beach Resort
and to be associated with the outstanding team of hospitality
professionals that serve the guests of the resort.
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Danny
Morton, Resort Manager
Having
been involved in his family's various tourism-based businesses
since the age of nine, it's safe to say that Danny Morton is a
true veteran of the tourism & hospitality industry. After
gaining what some would consider a lifetime of experience while
working with his family's many businesses, Danny obtained a Hotel
Management degree from George Brown College. He followed this
up with a Bachelor of Arts, Major in French from Universite Ste.
Anne in Clare, Nova Scotia.
After completing his
formal education, Danny brought all that he had learned through
his education and experiences to Nova Scotia's beautiful South
Shore where he volunteered on several committees and even served
a term as President of the South Shore Tourism Association.
When Danny arrived at
White Point over 20 years ago, it was still an 82-room seasonal
operation. He has since had the pleasure of watching it grow into
the 160-room, year-round, full-service resort that it is today.
As he looks out over the horizon towards all that the future holds
for White Point Beach Resort, you can hear the sincere optimism
in his voice: "Every day is a new day and every day is a
GREAT day."
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Alana
Hirtle, Event Services
While
growing up, Alana Hirtle had a real passion for the stage. Whether
it was singing, dancing or acting, she always dreamed of making
it big on Broadway. Today she is very happy to be the one who
gets to "set the stage" for meetings, conferences and
weddings at White Point Beach Resort.
In her late teens, Alana
took on a part-time Front Desk position at a motel in her native
Bridgewater and soon realized that she also had a passion for
the hospitality industry. Her hard work and enthusiasm soon earned
her a position as Front Office Manager and by the age of 25, she
was promoted to a position in Administration & Sales. Upon
relocating to Halifax several years later, Alana took on a position
with the Tourism Industry Association of Nova Scotia in the Standards
& Certification Department. She was able to use her status
as a Certified Front Desk Agent in this new position as she became
one of the first evaluators for the Certification in Nova Scotia.
Eventually, the South
Shore called Alana home where she took on her current position
as Conference Coordinator at White Point in 1998. In the summer
of 2002, she attained her CMP (Certified Meeting Professional)
designation making her one of just five CMPs in Atlantic Canada.
Alana's love for the industry makes her a pleasure for meeting
planners to work with -- and she's not a bad singer either!
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Karen
Crowell, Front Office Manager
Karen
Crowell graduated from the Cornell Hotel School in New York in
1989 with a Bachelor of Science in Hotel Administration. Both
her very specialized education and her positive attitude helped
to launch her a successful career in the hospitality industry
soon after her graduation. Karen worked with major hotel companies
such as Four Seasons, Hilton and Westin. Her career gave her the
opportunity to work all over the continent in major cities such
as Philadelphia and Boston before bringing her back to her native
Toronto where she spent several years teaching Hospitality Management.
Upon relocating to Halifax
in 1995, Karen became part of the management team that re-opened
the beautiful and historic Nova Scotia Hotel. (Today, it is known
as The Westin Nova Scotian.) Eager for a change of pace, Karen
thought it might be nice to "hang out at the beach for a
year" so she accepted a position as Front Office Manager
at White Point Beach Resort in 1997 where she attained her Certified
Rooms Division Executive designation from the American Hotel and
Motel Association. Well, that first year came and went and after
many years here at White Point, this big-city girl has discovered
that "hanging out at the beach" suits her just fine!
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Johnny
Fisher, Engineering Supervisor
Johnny
Fisher was born in Liverpool, Nova Scotia. He spent 10 years as
a Dock Supervisor, doing carpentry work on his own in his spare
time throughout the decade. When Johnny realized how much he loved
the carpentry work that had previously been just a hobby, he decided
to try and make a full-time career out of it. Upon hearing through
the local grapevine that White Point Beach Resort was looking
for a carpenter to assist with their upcoming renovations, Johnny
headed straight to the resort to apply. His strong work ethic
must have shone through as he was hired that same day. After spending
eight years with the Engineering Department, Johnny was promoted
to Supervisor. This position at White Point enabled him to pursue
several management courses as well as First Aid and other safety
courses. He is also recognized through the Department of Environment
as a Certified Pumps and Water System Installer.
Over the years, Johnny has always been known to be there to lend
a helping hand to resort guests and staff members alike. In addition
to his regular duties, Johnny is there to help out in all kinds
of otherwise troubling situations. From flat tires to furnace
troubles, Johnny Fisher is your guy. If he can't fix it himself,
he can always find someone who can!
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Sam
de Ruyter, Director of Leisure Services
bio and picture coming soon....
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Pam Miles, Executive
Housekeeper
As
a military wife, Pam Miles and her family had the opportunity
to experience life all over the world, from Baden-Baden, Germany
to Greenwood, Nova Scotia to Trenton, Ontario and back again.
Even with all of these adventures to brag about, Pam is very proud
to let everyone know that she was born and grew up in Liverpool,
Nova Scotia. While her husband was in the military, she worked
for Canex (the military base exchange retail store.) Once her
children were grown, she spent many years as an Assistant Housekeeper
at the Howard Johnson Hotel in Moncton, New Brunswick. Pam eventually
moved on to assume the role of Executive Housekeeper at the Country
Inn & Suites, also in Moncton. Then, like so many other South
Shore natives, Pam finally returned to the home she knew and loved.
In 1995, several months after her return to the area, Pam was
thrilled to learn that White Point Beach Resort was in the market
for an Executive Housekeeper. She applied and as she says, the
rest is history!
Pam has attained her Certified Hospitality Housekeeping Executive
(CHHE) designation and is a member of the Canadian Administrator
Housekeeper's Association (CAHA). She has enjoyed several team
building courses including Training for Supervisors and Managers.
In the spring of 2003, she attended the National Conference of
the CAHA, "Horizon of Change" in St. John, New Brunswick.
She returned to the resort with a wealth of knowledge on workshop
topics such as Environmental Friendliness, Workload Measurement
and Enhancing Today's Workplace. It must be pointed out that Pam
was never a stranger to that last topic. Although very focused
on her own department, Pam also plays a large role in enhancing
the White Point experience for all staff members. Through her
volunteer position as Staff / Community Committee Chairperson,
she is always looking for ways to bring the staff together by
helping out and celebrating the local community.
Through her positive attitude and strong work ethic, Pam truly
lives the motto "It's a GREAT day at White Point" and
does all she can to pass this positive outlook onto the rest of
the staff.
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Anne Stevens, Director
of Sales
Anne
Stevens is truly a fan of education. In 1982, she obtained her
Business Diploma in Accounting & Business Law at Halifax Business
Academy. In 1984, she graduated from Acadia University with a
Bachelor of Arts, Major in Sociolgy. Then, in 1985 she took part
in a Cours de Civilisation Francaise at La Sorbonne in Paris,
France. However, it must be pointed out that Anne's educational
experiences extend far beyond the doors of the classroom. Her
life experiences may be considered an education in themselves
while attending La Sorbonne in Paris, Anne lived and worked as
a Fille Au Pair for a French family. It was an amazing experience
for her and one that she treasures to this day. While in Europe,
she became very close with the family she lived with and discovered
her love of travel as well. When it came time to decide what career
path to take, the hospitality industry was a natural choice.
Anne spent 13 years
as part of the sales team with Sheraton Hotels and was a part
of the re-branding team for the Sheraton Halifax's transition
to the Casino Nova Scotia Hotel. In the fall of 2002, Anne brought
what she had learned to us here at White Point. She is based out
of our Halifax office, however she has a real presence here at
White Point.
Despite her commitment
to her career and the many professional memberships she is involved
with, Anne still finds time to enjoy the great outdoors surrounding
her South Shore home with her husband and son. As for her "continuing
education", Anne is constantly learning new things in her
role as a sales director, as a White Point team member -- and
as a mom!
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Dan Tanner, Sommelier, Food and Beverage Services Manager
Dan’s affinity and passion for quality dining experiences resonate throughout White Point. His influence as a Sommelier is reflected in our extensive wine list and through his popular and signature “Off the Vine” tasting experiences. Under his direction, wine pairings have become an integral element within the Seawatch Dining Room, Founder’s Lounge and group dining experiences.
Dan is author of the monthly column “Off the Vine” in White Point Beach Resort’s newsletter and soon to be released Beach Blog.
Building on his training as a graduate from the NSCC Hospitality Program he has become a certified Sommelier. As a volunteer, he remains actively involved at the Board of Directors level with the Canadian Association of Sommeliers and the Restaurant Association of Nova Scotia.
Born and raised in nearby World UNESCO site, Lunenburg, Dan continues to call the South Shore home.
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